Article 1 – Parties

1.1- SELLER:

Name: {FIRMAUNVAN}

Address: {FIRMAADRES}

Phone: {FIRMATELEFON}

Email: {FIRMAEPOSTA}

1.2- BUYER:

Name/Last Name/Title: { TESLIMATALICI}

Address: {TESLIMATADRES}

Phone: {TESLIMATTELEFON}

Email: {TESLIMATEPOSTA}

Article 2 – Subject

The subject of this agreement is to determine the rights and obligations of the parties in accordance with the provisions of Law No. 4077 on the Protection of Consumers and the Regulation on the Application Principles and Procedures of Distance Contracts, regarding the sale and delivery of the product specified below, which the BUYER has ordered electronically from the { FIRMAUNVAN} website owned by the SELLER, along with its specifications and sale price.

Article 3 – Subject of the Agreement: Product

Date: {TARIH}

Product Name Quantity Total Product Amount

The type, quantity, brand/model, and color of the products, as well as the sales price, are as stated above.

Payment method: {ODEMETIPI}

Delivery address: {TESLIMATADRES}

Total Amount Paid with {ODEMETIPI}: {ODENENTUTAR}

Article 4 – General Provisions

4.1- The BUYER declares that they have read and understood the basic characteristics of the product, the sales price, the payment method, and the preliminary information regarding the delivery on the {FIRMAUNVAN} website, and that they have provided the necessary confirmation electronically.

4.2- The product subject to the agreement will be delivered to the BUYER or the person/organization at the address indicated by the BUYER within the time period specified in the preliminary information on the website, depending on the distance of the BUYER’s place of residence, provided that it does not exceed the legal period of 3 days.

4.3- If the product subject to the agreement is to be delivered to a person/organization other than the BUYER, the SELLER cannot be held responsible if the designated person/organization refuses to accept the delivery.

4.4- The SELLER is responsible for delivering the product subject to the agreement in sound condition, complete, in accordance with the specified qualities in the order, and with any warranty documents and user manuals, if applicable.

4.5- It is a prerequisite for the delivery of the product subject to the agreement that a signed copy of this agreement has been delivered to the SELLER and the payment has been made by the BUYER using the chosen payment method. If the product price is not paid for any reason or is canceled in the bank records, the SELLER shall be deemed relieved of the obligation to deliver the product.

4.6- In the event that the BUYER’s credit card, belonging to the BUYER, is used by unauthorized persons in an unjust or unlawful manner without any fault of the BUYER, and as a result, the relevant bank or financial institution does not pay the product price to the SELLER, the product must be returned to the SELLER within 3 days after being delivered to the BUYER. In this case, the transportation costs shall be borne by the BUYER.

4.7- If the SELLER cannot deliver the product subject to the agreement within the specified period due to force majeure or extraordinary circumstances such as adverse weather conditions or transportation interruption, the SELLER is obliged to inform the BUYER about the situation. In this case, the BUYER may exercise one of their rights to cancel the order, replace the product with a similar one if available, and/or postpone the delivery period until the obstructive situation is resolved. If the BUYER cancels the order, the amount paid shall be refunded to them in cash and immediately within 10 days.

4.8- Defective or faulty products covered by the warranty certificate or products that are not covered can be sent to the SELLER for necessary repairs within the warranty conditions, and in this case, the shipping costs will be covered by the SELLER.

Article 5 – RIGHT OF WITHDRAWAL

The BUYER has the right to withdraw from the contract within 7 days starting from the delivery of the goods to themselves or to the person/organization at the specified address. In order to exercise the right of withdrawal, it is necessary to notify the SELLER by fax, email, or phone within this period, and the product must not have been used within the framework of Article 6 provisions. In case this right is exercised, it is mandatory to return the original invoice along with a sample of the delivery receipt indicating that the product delivered to a third party or the BUYER has been sent to the SELLER. The product price will be refunded to the BUYER within 7 days following the receipt of these documents. If the original invoice is not sent, VAT and any other legal obligations cannot be refunded. The shipping cost of the product returned due to the right of withdrawal will be covered by the SELLER.

Article 6 – PRODUCTS IN WHICH THE RIGHT OF WITHDRAWAL CANNOT BE USED

The right of withdrawal cannot be exercised for products that, by their nature, cannot be returned, disposable products, copyable software and programs, perishable or expired products. The use of the right of withdrawal for the following products is subject to the condition that the product’s packaging is unopened, undamaged, and the product is unused.

Portable Computer (Returns will not be accepted after the original operating system is installed.)

All kinds of software and programs

DVDs, VCDs, CDs, and cassettes

Computer and stationery supplies (toner, cartridge, ribbon, etc.)

Various cosmetic products

Mobile phone top-up orders

Article 7 – COMPETENT COURT

In the implementation of this contract, Consumer Arbitration Committees up to the value announced by the Ministry of Industry and Trade, or Consumer Courts in the place of residence of the BUYER or SELLER shall have jurisdiction.

By placing an order, the BUYER is deemed to have accepted all the terms and conditions of this agreement.

SELLER

{FIRMAUNVAN}

BUYER

{TESLIMATALICI}